Don’t worry, CovaU will handle everything. We’ll notify your previous retailer to close your account and you will receive a final invoice from them. Once everything is switched, you will receive an SMS from us. We will also send you another email or letter, depending on your preferred method of correspondence, once the switch is complete. If you need an urgent same or next-day reconnection, please call us at 1300 689 866. Additional fees may apply.