If your a concession holder, make sure you register your concession when signing up online or by calling our sales hotline 1300 111 688.
If you are an existing customer and have forgotten to submit it during your applications, you may add it to your account by visiting our online concession form page
Residents from South Australia that are concession card holders may contact South Australian government via Department of Human Services once a first invoice from CovaU has been received. Please contact them via email at concession@sa.gov.au Concession SA Hotline 1800 307 758 from 9:00 am – 5:00 pm Mondays to Fridays.
