TRUSTPILOT REVIEWS
TOP Google Rating
Our Google average is one of the highest Google ratings of any energy retailer in Australia. Over 300 reviewers think we're awesome and rate us for taking care of them.
I would highly recommend CovaU to anyone.
I compared the market for an alternative to AGL when I was dissatisfied with the service they offered (or lack of it). So I experienced a seamless transfer with my electricity account and I would highly recommend them to anybody who is searching for an alternative provider. In fact I just spoke to a Customer Service Representative with a minor billing query and it was no trouble at all for him to rectify on the spot - none of this waiting 48 hrs for email responses.
Ken
New South Wales
I had been with Covau for the last five year or so for Electricity & Gas service. Very satisfactory customer.
Spoke to James today with a request for some better deal, being on time payment agreement, James organised better rates for me for both the services. I appreciate that Covau looks after their old time customer and always try to resolve any reasonable request.
Ranbir Bedi
Maria was amazing, quick, efficient and very understanding.
I have never experienced customer service like I did with Maria today. Though we chatted online, and not on the phone, Maria was amazing, quick, efficient and very understanding. Thank you so much. Just reassures me that having recently changed providers, it has been the right decision. Kind Regards. AB - Gold Coast
Andrew Blackmore
Gold Coast
Mozo winners... again
“Comparing energy plans is one of those things Australians often put in the too hard basket. This is where Mozo Experts Choice Awards come in. Our experts have stripped back the marketing jargon and confusing cost structures to decipher which energy plans are really offering the best value for money,” says Kirsty Lamont, Mozo Director.